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PRIVACY POLICY
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FACTS
WHAT DOES THE COMMUNITY CHOICE FINANCIAL® FAMILY OF COMPANIES DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- account balances and payment history
- credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons the Community Choice Financial® family of companies (“CCF”) chooses to share; and whether you can limit this sharing.
To limit our sharing
Call (855) 920-9800
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
To limit direct marketing contact
Call (855) 920-9800
Please note:
To make its customers aware of CCF products or services, CCF engages in direct marketing: email, postal mail, text, and telephone marketing. Your telephone, text, and postal mail opt-out choices will last for five years, subject to applicable law. Even if you limit direct marketing, we may still contact you to service your account or as otherwise allowed by law.
Questions?
Call (855) 920-9800
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Who We Are
Who is providing this notice?
Members of the CCF family of companies as described in the “CCF Family of Companies” section below.
What We Do
How does CCF protect my information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does CCF collect my information?
We collect your personal information, for example, when you
- open an account or apply for a loan
- give us your income information or give us your contact information
- provide employment information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to
limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non financial companies.
• Our affiliates include CCF legal entities that utilize the names Buckeye Title Loans, California Check Cashing Stores, CashCentral, Cash 1, Cash & Go, CheckSmart, Check Into Cash, Community Choice Financial®, easymoney, Loan by Phone, First Virginia Financial Services, and U.S. Money Shops.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and non financial companies.
• Nonaffiliates we share with can include companies that market CCF products or services on behalf of the CCF family of companies.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
• Our joint marketing partners include program managers for stored value cards.
Other Important Information
All states: You may have other privacy rights in some states under state law. To the extent that such state laws apply, we will comply with them when we share information about you.
California: If your account has a California billing home address, we will not share your personal information except to the extent permitted under California law.
North Dakota: We will not disclose information about you with affiliated companies or with non-affiliated third party parties, other than as required or permitted by law, without your express permission.
CCF Family of Companies
The CCF family of companies consists of CCF legal entities that utilize the names: Buckeye Title Loans, California Check Cashing Stores, CashCentral, Cash 1, Cash & Go, CheckSmart, Check Into Cash, Community Choice Financial®, easymoney, Loan by Phone, First Virginia Financial Services, and U.S. Money Shops. These entities utilize the following brands:
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When you click the button or the link above, you will be taken to an affiliate site.
Customers who are California residents may request information from us to know what personal information we may collect, have, or maintain about them and what we do with it per the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). If you are a California resident and wish to make a request under CCPA or CPRA, click on the “Do Not Sell or Share My Personal Information” button or link.
Still have questions?
Check out our FAQs for more information.