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Contact Us

We look forward to hearing from you, our customers.

Customer Service Department

Our office hours are:
Monday – Friday, 8am to 9pm EST
Saturday, 10am to 5pm EST

201 Keith Street | Suite 80
Cleveland, TN 37311

Phone: 877.577.7977
Fax: 877.577.7978
Email: customersupport@loanbyphone.com

Nevada specific contact information.

To report a concern or complaint:
Financial Institutions Division
1179 Fairview Dr., Suite 201
Carson City, NV 89701

Phone: 775.687.5522
Fax: 775.687.5523

Office of the Commissioner
Phone: 866.858.9851
Web: www.fid.state.nv.us.com

Utah specific contact information.

For questions or complaints
Phone: 877.577.7977

Utah residents may contact the Utah State Department of Financial Institutions
Phone: 801.538.8830

Residents of other states may contact the regulatory agencies of the states in which they reside.

Still have questions?

Check out our FAQs pages to learn more.

Annual Percentage Rate (APR): The Annual Percentage Rate (APR) for payday loans varies in each state and depends on the advance amount, fees, and terms of the transaction. The APR for a $100 single-payment payday loan may range from 260.71% to 782.14% on 14 day terms. As a member of CFSA, Check Into Cash abides by the spirit of the Fair Debt Collection Practices Act (FDCPA) as applicable to collect past due accounts. Delinquent accounts may be turned over to a third party collection agency which may adversely affect your credit score. Non-sufficient funds and late fees may apply. Automatic renewals are not available. Renewing a loan will result in additional finance charges and fees.

Customer Notice: A single payday advance is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive. Payday advances are not recommended as long-term financial solutions.

©2016 LoanByPhone Inc. All Rights Reserved. Services or products displayed may or may not be available in your particular state. To view a list of the states we service online, please visit our license page. For our privacy policy, please visit our privacy policy page.