Contact Us
We look forward to hearing from you, our customers.
Customer Service Department
Our office hours are:
Monday – Friday, 8am to 9pm EST
Saturday, 10am to 5pm EST
201 Keith Street | Suite 80
Cleveland, TN 37311
Phone: 877.577.7977
Fax: 877.577.7978
Email: customersupport@loanbyphone.com
Nevada specific contact information.
To report a concern or complaint:
Financial Institutions Division
1179 Fairview Dr., Suite 201
Carson City, NV 89701
Phone: 775.687.5522
Fax: 775.687.5523
Office of the Commissioner
Phone: 866.858.9851
Web: www.fid.state.nv.us.com
Utah specific contact information.
For questions or complaints
Phone: 877.577.7977
Utah residents may contact the Utah State Department of Financial Institutions
Phone: 801.538.8830
Residents of other states may contact the regulatory agencies of the states in which they reside.
Still have questions?
Check out our FAQs pages to learn more.