"A small leak turned into an emergency.
Thankfully, Loan By Phone was there
to help us fill in the financial gap."
We look forward to hearing from you, our customers. Your opinion is extremely important to us. Whether it is a question, a kind word or even a complaint, please feel free to contact us.
Phone: 877.577.7977
Fax: 877.577.7978
Email: customer support@loanbyphone.com
Our office hours are:
Monday - Friday, 9am to 8pm EST
Saturday, 10am to 2pm EST
To report a concern or complaint:
Financial Institutions Division
1179 Fairview Dr., Suite 201
Carson City, NV 89701
TEL: 775.687.5522
FAX: 775.687.5523
OFFICE OF THE COMMISIONER - 866.858.9851
http://fid.state.nv.us
For questions or complaints, at 1.877.577.7977
Utah residents may contact the Utah State Department of Financial Institutions. Call 801.538.8830
Residents of other states may contact the regulatory agencies of the states in which they reside.
CUSTOMER NOTICE: Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counseling. ©2011 Loan By Phone Inc. All Rights Reserved. Services or products displayed may or may not be available in your particular state. To view a list of the states we service online, please visit our license page. For our privacy policy, please visit our privacy policy page. Notice to Utah customers: If you have QUESTIONS OR COMPLAINTS please click on the link. Notice to TX customers: In Texas, Loan By Phone Operates as a Registered Credit Services Organization (CSO). The actual Lender is an unaffiliated third party. Notice to CA customers: Loan By Phone is licensed by the Department of Corporations pursuant to the California Deferred Deposit Transaction Law. Please read through the Articles on Fees and Licenses.