Contact Us

We look forward to hearing from you, our customers.


Customer Service Department

Our office hours are:
Monday – Friday, 8am to 10pm EST
Saturday, 10am to 5pm EST

201 Keith Street | Suite 80
Cleveland, TN 37311

Phone: 877.577.7977
Fax: 877.577.7978
Email: customersupport@loanbyphone.com


Nevada specific contact information.

To report a concern or complaint:
Financial Institutions Division
1179 Fairview Dr., Suite 201
Carson City, NV 89701

Phone: 775.687.5522
Fax: 775.687.5523

Office of the Commissioner
Phone: 866.858.9851
Web: www.fid.state.nv.us.com


Utah specific contact information.

For questions or complaints
Phone: 877.577.7977

Utah residents may contact the Utah State Department of Financial Institutions
Phone: 801.538.8830

Residents of other states may contact the regulatory agencies of the states in which they reside.


Still have questions?

Check out our FAQs pages to learn more.